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Order Status and Support
Order Status and Support
Wondering where your order is? We understand your curiosity and want to keep you informed. Check out our shipping guide for detailed information.
Tracking Number Assistance
Tracking Number Assistance
Tracking information will be available 4-6 days after placing your order. If you haven't received your tracking number after 7 days, please reach out to our support team for assistance.
Order Changes and Cancellations
Order Changes and Cancellations
Need to make changes to your order? You have 24 hours from the time of purchase to contact us for any modifications. Please note that once your order has been shipped, we are unable to cancel it.
Refund Policy
Refund Policy
Our goal is your satisfaction. For detailed information about our refund policy, please view our full policy here.
Handling Damaged Items
Handling Damaged Items
We take great care in packaging our products, but occasionally, a mishap may occur during shipping. If your item arrives damaged, please contact us with your order number and a photo of the damaged product. We'll be happy to send you a replacement free of charge.
Customs and Tax Charges
Customs and Tax Charges
Please be aware that customers are responsible for any customs and tax charges associated with their order.
Get in Touch
Get in Touch
If you have any further questions or concerns, please don't hesitate to reach out to our team. We strive to respond to all inquiries within 1-2 business days. Your satisfaction is our priority!