Collection: Refunds & Returns Policy

At PrivaPlug, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, you may return it within 30 days of receiving it. Here's how our refunds policy works:

Returns eligibility:

  • Items must be returned in their original packaging, complete, and undamaged.
  • We accept returns for any reason within the 30-day window from the date of delivery.


Return
process:

  • Contact us at info@privaplug.com to initiate the return process.
  • We will provide you with a shipping label to return the item(s) free of charge.
  • Once we receive the returned item(s) and verify their condition, we will process your refund.

 
Refund method:

  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow up to [insert timeframe] for the refund to reflect in your account, depending on your payment provider.

 
Exceptions:

  • Items that are damaged or incomplete upon return may not be eligible for a full refund.
  • If you choose to receive a refund instead of a replacement, return shipping costs may be deducted from your refund amount.

 
Contact us:

If you have any questions or concerns about our refunds policy, feel free to reach out to us at info@privaplug.com . We're here to assist you every step of the way.

Thank you for choosing PrivaPlug for your digital security and privacy needs.